How to Order

 

We have a very simple system

The easiest way is to telephone us with your enquiry:

customer enquiries 01276 85 75 44

We can then answer any questions, explain options and any specials that we may not have listed, and process your order for you, we will then confirm everything back to you by email.

If you prefer you can use the Order Form (under the contacts tab). Or you can simply email us but please note, for security reasons we will only accept credit card payments over the telephone or in person.

Of course you are more than welcome to call in personally to our showroom and meet us, see the spas / saunas etc and even try them out.

 

Payments

Payments are made in 3 easy stages;

  1. 40% deposit (or any balance of 35% if a deferred sale) to place the build order. Process: specification is confirmed with customer - Build order placed

  2. 50% payment before factory dispatch Process: Customer alerted at build completion - Spa exists! 15 day delivery promise starts here

  3. 10% upon commissioning at your home. Process: Spa arrives at customers address - installation and commissioning carried out

For  kerbside deliveries full payment is required before final delivery or release.

For collection full payment is required before release from our warehouse.

 

Methods of payments

We accept access/visa/paypal/cheques/drafts/bank transfers - please allow sufficient time for the payment method you choose to clear at our bank so as not to delay the process.

All payments must be cleared at our bank before release of goods to the next stage. We can only accept the final payment in cash or credit card if paid at the time of delivery/commissioning.

 


SpaMonster Ltd, our suppliers, and agents operate a policy of continual product improvement and reserve the right to alter product details without notice - No liability is accepted for errors or omissions - 2010 SpaMonster Ltd - full Copyright reserved please do not copy, use or modify any of this content for commercial purposes.

E&OE

SpaMonster Ltd